[email protected]. Tell us your instrument, its firmware version, what you did and what you see. If something went wrong during a flash, start with the recovery guide; we answer recovery emails first.
Questions
Can I download SuperFreaker yet?
Not yet. Every pack is built and playable in the simulator, and each build becomes downloadable once it passes our launch gates. Sign up and we’ll email you when Starter is ready.
Will a mod void my warranty?
It might. Check your warranty terms before you flash anything that isn’t official firmware. Going back to the official firmware is covered in the recovery guide.
Can you send me the official firmware file?
No. We never host, share or link firmware. Download it from the maker, and keep your own copy of every version you install.
My instrument updated itself to a new version. Does my mod still work?
Check the compatibility table. If your version doesn’t say ✅ there, go back to the version that does, or wait for our port.
Does the simulator use the real firmware?
No. The simulators are models written from manuals and from watching what the instruments do. They’re close enough to learn the controls, but they aren’t the real thing. Features marked Model only don’t exist on the real instrument.
Do the tools upload my files?
No. The tools run in your browser. Your pictures and firmware files stay on your computer.
Do you have a Discord?
Not yet. It’s coming once there’s something to download.